FAQ
Frequently asked questions about EspaceProprio and how it works.
EspaceProprio is an initiative by Desjardins that brings together non-financial home management support and services. Its mission is to provide current and aspiring homeowners with the support and tools they need to achieve their real estate ambitions.
EspaceProprio provides quick access to a network of reliable and competent professionals for renovation projects or maintenance work and for selling or buying a property.
EspaceProprio is an inspirational and responsive community where professionals and people interested in the real estate industry come together to get ideas and carry out their projects.
EspaceProprio believes that a house is more than just a place to live; it's a place of fulfillment.
EspaceProprio brings together a group of companies that offer support services related to home ownership. These services range from buying and selling real estate to renovating and maintaining your living space:
RenoAssistance offers support for major residential and commercial renovation projects, as well as maintenance.
DuProprio offers a business model for the sale of properties without intermediaries, providing Quebec property owners with a fixed-cost listing platform and specialized support.
Confia recommends partner real estate brokers who are dedicated to the satisfaction of clients who are ready to take action.
EspaceProprio gives current and aspiring homeowners the tools and support they need to realize their real estate ambitions by giving them access to:
Solutions that help them find recommended professionals when renovating, maintaining, buying and/or selling real estate.
Advisory service with teams dedicated to providing them with tools and support according to their homeownership needs.
A mobile app that makes it easy to manage, maintain and enhance your property.
A website packed with inspiring advice, ideas, and content.
EspaceProprio allows current and aspiring homeowners to realize their home projects while contributing to their peace of mind.
It also offers access to:
Solutions that help you find recommended professionals when renovating, maintaining, buying and/or selling real estate.
Advisory service team dedicated to providing you with tools and support according to your homeownership needs.
Mobile app that makes it easy to manage, maintain and enhance your property.
Website loaded with tips, ideas, and inspiration.
For current and aspiring owners who wish to realize their real estate ambitions by benefitting from tailor-made support to buy, renovate, maintain and/or sell their property.
No, it's available to everyone.
Yes, EspaceProprio is the first integrated offer of its kind in Canada. It brings together all non-financial services related to homeownership and ensures current and aspiring homeowners are properly supported in the purchase, sale, renovation, and maintenance of their property.
EspaceProprio is constantly expanding. Currently, EspaceProprio services are available in Quebec and Ontario, with some restrictions:
RenoAssistance: all major regions of Quebec (Montreal, Quebec City, Trois-Rivières, Sherbrooke and Gatineau), as well as in Ottawa and the Greater Toronto Area. Service availability may vary by region.
DuProprio: all across Quebec.
Confia: now available all across Quebec.
No. EspaceProprio is a non-financial initiative of Desjardins. Its mission is to empower and support current and aspiring homeowners in the realization of their real estate ambitions.
EspaceProprio offers solutions that help you find recommended professionals when renovating, maintaining, buying and/or selling real estate as well as useful information accessible through:
Advisory service dedicated to providing you with tools and support according to your homeownership needs.
Mobile app that makes it easy to manage, maintain and enhance your property.
Website packed with advice, ideas and inspiration.
No, EspaceProprio is not a real estate brokerage.
EspaceProprio empowers current and aspiring homeowners to achieve their real estate goals by providing rapid access to a network of reliable, competent professionals for all aspects of homeownership, including buying or selling a property.
EspaceProprio's services are free of charge and free of obligation. The client only pays for the professional services used for the renovation, sale, purchase, and maintenance of their property, according to the respective terms and conditions.
Respecting privacy and the protection of personal data are important concerns for EspaceProprio. Our Privacy Policy explains how EspaceProprio collects, uses, discloses, and stores personal information that you may provide when using our platforms or services. It also informs you of EspaceProprio's commitment to the management and protection of personal information.
To learn more about how we use your information for research and analysis purposes, including how to exercise your privacy rights and choices, you can consult the additional information on privacy.
You can delete your EspaceProprio account at any time by clicking the “Delete my account” link in your mobile app profile. If you delete your account, your personal information will be deleted or anonymized, except for certain information that we are permitted or required by law to retain as outlined in our Privacy Policy. Deleted accounts cannot be reactivated, and the data cannot be recovered or accessed.